Everything at Moobuus is delivered digitally, and nothing is shipped. Please read these terms before ordering. Placing an order means you agree to them, subject to applicable law.
A note on budgets: I want art to be accessible. Share your budget when you enquire, and we’ll see what’s possible. Final pricing depends on the complexity and scope of your request.
Ready-made prints
- Choose a design from the collection.
- Send me the design name and your preferred size or format.
- Complete the full payment.
- Your digital file will be delivered to your email within 24 hours of confirmed payment.
Custom commissions
- Share your idea, references, preferred style, and specific requirements.
- We’ll confirm the scope, price, deliverables, and estimated completion date before work begins.
- Pay a 50% deposit, or the full amount if you prefer, to secure your commission.
- I’ll create your artwork and provide updates as needed. The remaining balance must be paid before the final, high-resolution files are delivered.
- Payments
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- Prices are in USD. Customers in India will receive prices in their quote.
- Ready-made prints: 100% upfront.
- Custom commissions: pay 50% to start, or 100% upfront, whichever you prefer. Nothing is delivered until 100% is paid.
- Work begins once payment is received and details are confirmed.
- The deposit is non-refundable once work begins, subject to applicable law.
- Any extra work outside the agreed scope will be discussed and quoted first.
- Delivery
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- All products are digital files. Nothing is printed or shipped.
- Ready-made prints are emailed within 24 hours of payment.
- Commissions are delivered on the timeline agreed before work begins. I’ll tell you if there’s a significant delay.
- Please double-check your email address, and tell me before ordering if you need a specific format or resolution.
- Usage rights
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- I keep the copyright unless we agree otherwise in writing.
- Personal use only by default: display, print, or use as a profile picture.
- Not allowed: reselling, redistributing, removing credit, claiming the work as yours, commercial use, or modifying it to resell.
- Commercial use must be discussed before ordering and costs 3× the standard rate. It doesn’t transfer copyright.
- No AI use
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Moobuus is an AI-free studio. My artwork may not be used for AI training, datasets, or image generation without my written permission.
- References & customisation
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- Send up to 2 reference images by email or Discord. For more, use a PDF or folder link.
- Only share references you have permission to use.
- Existing designs can be customised (colours, names, text). New styles or concepts count as custom commissions.
- Major concept changes may need a revised quote and timeline.
- Revisions
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- Custom commissions include 3 free revisions. Each individual change counts as one, even if sent together.
- After that, or for major redraws or concept changes, extra charges apply. I’ll confirm costs first.
- Revisions don’t apply to ready-made prints.
- Portfolio
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I may share finished work on my portfolio and social media. If you’d like your commission kept private, tell me.
- Print sizes
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A5 (5.8 × 8.3 in) · A4 (8.3 × 11.7 in) · A3 (11.7 × 16.5 in) · Custom sizes on request.
Choose your size before work begins, because enlarging later may reduce quality.
- Cancellations & refunds
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- You can cancel within 24 hours of ordering.
- Ready-made prints are final once delivered.
- Commission deposits are non-refundable once work begins. Requests made before work starts are reviewed case by case.
- If I can’t finish a commission, or your file is missing or faulty, I’ll work with you on a fair solution, including a refund for undelivered work.
- All of this is subject to applicable law, and none of it limits your consumer-protection rights.
- Communication
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- I reply within 24 hours (IST, GMT+5:30).
- If you stop responding, work pauses until I hear back, and the timeline may shift.
- If a commission stays paused for a long time, I’ll contact you before making any decisions about it.
That’s the fine print!
Thank you for supporting Moobuus and trusting me with your ideas! Every commission means a lot, and I can’t wait to make something special for you. ♡
Have a question before ordering? Feel free to get in touch. :)